Non-digital products fear to lag behind

Consumer behaviour has seen significant changes within the last decade. Traditional production companies potentially face losing revenue as buying manufactured hardware seems obsolete, when goods throughout industries are available on-demand, customized to own needs and complemented by convenient services.

User experience became more important than ever; incumbent firms are successfully attacked by completely new industry challengers, armoured with consumer-centric mindset and smart combination of technologies. Blurring industry borders mean decreased security for players neglecting to adapt to new demands, while on the contrary, disruptors are preying upon captivating undervalued businesses.

MONDRIAAN’s answer

Hardware companies vote on a future-proof transition action when partnering with MONDRIAAN. Joint work embraces consultation on digital strategy, experimentation with prototypes and leads to software solution development reinforcing the existing hardware portfolio.

From product company to product-as-a-service provider

Current by GE has been constantly aiming to renew its long-standing lightbulb production branch. As part of the smart lightbulb portfolio business, Current by GE wished to find a more effective way to set up new lighting installations before handing over real estate projects to clients. MONDRIAAN replaced the conventional, skilled labour-intensive setup processes by easy-to-use handheld applications, which dramatically reduced costs related to commissioning works. Nevertheless, the main innovation was not embodied into this process redesign, but in the change of value proposition.

Results

Using the applications, the company has the possibility to offer previously not seen services including energy consumption monitoring, alerting, predictive maintenance, thus having direct connection to the estate caretaker. With the solution MONDRIAAN helped GE to move towards becoming a service provider, building on new business models and improved consumer experiences.

Non-digital products fear to lag behind

Consumer behaviour has seen significant changes within the last decade. Traditional production companies potentially face losing revenue as buying manufactured hardware seems obsolete, when goods throughout industries are available on-demand, customized to own needs and complemented by convenient services.

User experience became more important than ever; incumbent firms are successfully attacked by completely new industry challengers, armoured with consumer-centric mindset and smart combination of technologies. Blurring industry borders mean decreased security for players neglecting to adapt to new demands, while on the contrary, disruptors are preying upon captivating undervalued businesses.

MONDRIAAN’s answer

Hardware companies vote on a future-proof transition action when partnering with MONDRIAAN. Joint work embraces consultation on digital strategy, experimentation with prototypes and leads to software solution development reinforcing the existing hardware portfolio.

From product company to product-as-a-service provider

Current by GE has been constantly aiming to renew its long-standing lightbulb production branch. As part of the smart lightbulb portfolio business, Current by GE wished to find a more effective way to set up new lighting installations before handing over real estate projects to clients. MONDRIAAN replaced the conventional, skilled labour-intensive setup processes by easy-to-use handheld applications, which dramatically reduced costs related to commissioning works. Nevertheless, the main innovation was not embodied into this process redesign, but in the change of value proposition.

Results

Using the applications, the company has the possibility to offer previously not seen services including energy consumption monitoring, alerting, predictive maintenance, thus having direct connection to the estate caretaker. With the solution MONDRIAAN helped GE to move towards becoming a service provider, building on new business models and improved consumer experiences.